Welcome To KC Sleepsuits

FAQ

 

Frequently Asked Questions

Q: our address

 A: kc sleepsuits

6 mountain ash

rochdale

OL127JE

Q: Do they machine wash? Can you put them in the dryer?
A: Yes. The sleepsuits are made from 60% cotton 40% polyester. They can be machine washed at 40°C. They can also be given a low temperature tumble dry, or ideally line dry.

Q: What if the waist is bigger than the size chart?
A: The waist expands, the chest is generous and the hips are larger for the pad.

Q: If they don’t fit can we send them back?
A: Yes, We have a good returns policy We hope our sleepsuits fulfil your requirements, but if for any reason you need to return them, we will give you an exchange or refund. The goods need to be returned within 10 days in new condition, unused with original invoice and packaging. If the garments have been altered in any way, we cannot refund or give a replacement. We suggest you obtain a free proof of postage certificate before posting. We are unable to refund return postage costs

Q: What if the person rips his/her clothes?
A Unfortunately our sleepsuits are not rip proof. We cannot cater for people who aggressively tear their clothing.

Q: Do we need pads under the suits?
A: KC Sleepsuits are only recommended if incontinence pads are always worn.

Q: Why no feet on sleepsuits?
A: Feet are useful for cooling the body. The socks wear out before the suits and you are less likely to trip over in bare feet.

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